Call Centers

Mobi24 AG 

Bern · Since 1997

Mobi24 AG operates a 24-hour contact centre and assistance/emergency call service for Mobiliar customers, offering services such as roadside assistance (24 h CarAssistance), medical and travel assistance, and general information. The company is a wholly owned subsidiary of Schweizerische Mobiliar Versicherungsgesellschaft AG.

NG-CLOSING Frischholz 

Birwinken · Since 2022

NG-CLOSING Frischholz provides sales-closing services and acts on behalf of companies as the negotiating representative to secure contracts, with a focus on high-priced offers. Services target B2B and B2C clients, are billed on a commission basis, and are delivered by phone, video call or on-site.

NIGHTY NIGHTY GmbH 

Bern · Since 2024

NIGHTY NIGHTY GmbH provides remote night-shift services for hotels and apartments, including late-arrival phone support, guest communication management and check-in assistance. The company handles access management and key encoding, performs reservation adjustments in common PMS platforms and manages emergency alerting.

Officinter Sàrl 

Le Grand-Saconnex · Since 2005

The core activity of Officinter is to provide services in the field of communication and administration, particularly: telephone secretariat, provision of qualified interpreters and translators in all languages, and administrative support for companies, self-employed individuals and private individuals. The company thus offers a combination of administrative and communication services to support customers in their daily work.

Permaphone, Papaux Marlyse et Olivier 

Fribourg · Since 2007

Permaphone, Papaux Marlyse et Olivier provides telephone answering and call‑handling services for businesses and small independent professionals. Services include answering calls under the client's business name, taking and transmitting messages, appointment scheduling and agenda management, daily email reports, temporary coverage for absences, and ad hoc secretarial tasks.

PROHEARING GmbH 

Neunkirch · Since 2019

The core activity of PROHEARING is the telephone consultation and mediation of hearing aids for individuals with hearing impairments. The company offers neutral and manufacturer-independent advice and refers customers to partner audiologists where they can try out and purchase hearing aids. PROHEARING itself does not sell hearing aids.

SaliDocTeam GmbH 

Maschwanden · Since 2022

The core activity of SaliDocTeam GmbH is to provide telephone assistance services for doctors, healthcare professionals and clinics, including the provision of a free practice software and a professional online appointment booking system. The company offers medical specialists as telephone assistants who relieve and support practices by answering calls, managing appointments and taking on other administrative tasks.

SBT Sonia Bonolo Telefonservice GmbH 

Bottighofen · Since 2017

The core activity of Sonia Bonolo Telefonservice is the provision of telephone and office services, including: * Telephone service: Receiving and processing calls, also as a 24-hour emergency phone service * Telemarketing: Personal and professional telemarketing in your name * Secretarial services: Relief from secretarial tasks, such as PC work, administration, writing letters, responding to emails, scheduling appointments, and recording/sorting documents * Registered office address: Rental of a company address, also with its own phone and fax number, own mailbox, mail forwarding, and telephone service * Postal address: Forwarding and processing of mail according to your instructions The company offers these services as a tailored daily, weekly, and monthly service to support customers from various industries and sizes.

Schweizerischer Spendenhilfsdienst AG 

Zurich · Since 2017

The company's core activity is telephone fundraising for charitable organizations and non-profit organizations (NPOs). The company offers services such as individual donor outreach, relationship maintenance and long-term bonding of supporters to the organization.

Sellcor GmbH 

Cham · Since 2009

The core activity of SELLCOR is to advise and support companies in the field of professional sales (B2B), particularly through services such as sales consulting, coaching, training, CRM implementation and cold calling services, with the aim of increasing customer sales.

SM Service Marketing AG 

Kriens · Since 1992

The core activity of SM Service Marketing AG is the provision of marketing services for the pharmaceutical industry, particularly for the life science industry. The services include: Call center and appointment scheduling for field service; Targeting and mailing production; E-permission for e-mails and e-voting; Voting systems and rental of telephone operators; Interface support for cloud CRM solutions; Updating and maintenance of address databases for the Swiss healthcare market. The company supports its customers in achieving their goals through targeted outsourcing, enabling them to focus on their core tasks.

sonar gmbh 

Schaffhausen · Since 2015

The core activity of sonar gmbh is B2B telemarketing, particularly the execution of cold acquisition, customer loyalty, market surveys, appointment scheduling and soft selling, in order to support companies in generating qualified leads and increasing their sales success.

spiritline GmbH 

Bern · Since 2009

The company Spiritline GmbH offers fundraising and dialogue marketing services for non-profit organizations and companies. The core activities include: Potential analysis: identification of address segments and donor/customer profiles for targeted campaigns; Campaign planning: development of campaigns that involve donors or customers as partners and combine facts and visions; Dialogue marketing: implementation of dialogue marketing campaigns, including mailings and telemarketing; Data management: management and analysis of address databases; Workshops: conducting workshops for fundraising teams to clarify questions about donor behavior and motivation; Letter management: management and optimization of mail campaigns. The company focuses on developing solutions that inspire donors and customers and establish a positive emotional relationship with clients.

Stiftung Medizinische Notrufzentrale 

Basel · Since 2009

The company's core activity is the operation of emergency call centers for medical emergencies in various cantons of Switzerland. This includes providing information and advice from diplomaed nursing professionals as well as arranging assistance offers in non-life-threatening situations.

Swisscom Services AG 

Worblaufen · Since 2016

TELEACTIS TELEPRO SA 

Petit-Lancy · Since 2002

The core activity of Teleactis is to provide customer service and customer communication services, particularly through the operation of call centers and the implementation of prospecting and sales activities. This includes, among other things: * Handling customer inquiries and complaints * Conducting sales and prospecting conversations * Creating and managing customer leads * Providing after-sales service * Analyzing and optimizing customer communication processes Teleactis positions itself as a Swiss company with local teams in Geneva and Bern, offering its services primarily to companies in the media, services, and consumer goods sectors.

telefon.service nobs 

Bremgarten B. Bern · Since 2011

The company's core activity is the provision of telephone service services, in particular the acceptance and processing of telephone calls for customers who want to bridge the absence of employees or companies. This also includes forwarding customer messages, handling office tasks and providing individual solutions for customers.

Telefon- und Büroservice Catherine Schmid 

Zurich · Since 1996

Telefon- und Büroservice Catherine Schmid provides personal telephone answering and office/secretarial services. Services include answering calls in the client's name in German, French and English, vacation call handling, domiciliation, email handling and typing services, small-item packing and shipping, and forwarding messages by email or SMS.

TLScontact Switzerland GmbH 

Baar · Since 2020

TLScontact Switzerland GmbH provides visa and consular services on behalf of government clients, operating a network of visa application centres and managing administrative steps such as appointment booking, document checks, biometric enrolment and passport return.

tmc Media Group AG 

Zug · Since 2016

The core activity of tmc-support is the processing and support of payment transactions, particularly in connection with credit card and online transactions. The company offers a personal customer service that supports customers with questions about payments on their accounts and answers queries about specific transactions.