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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersPetit-LancyTELEACTIS TELEPRO SA
TELEACTIS TELEPRO SA Logo
Verified· 3 sourcesTrust Score
Summary

About the company

The core activity of Teleactis is to provide customer service and customer communication services, particularly through the operation of call centers and the implementation of prospecting and sales activities. This includes, among other things: * Handling customer inquiries and complaints * Conducting sales and prospecting conversations * Creating and managing customer leads * Providing after-sales service * Analyzing and optimizing customer communication processes Teleactis positions itself as a Swiss company with local teams in Geneva and Bern, offering its services primarily to companies in the media, services, and consumer goods sectors.

AI-generated
Offering

Products & services

Industry:Call Centers
✓ Offered9
Telesecretariat in Switzerland
Professional telephone assistance 24/7, flexible coverage from a few hours to full coverage, a 100% Swiss team, multilingual service.
Swiss call center
Outsourced customer relationship management by a Swiss call center, with availability, customization and flexibility to meet business requirements.
Augmented customer service
Customer service covering phone calls, emails and live chat, combining AI and human expertise for support and customer satisfaction.
Multichannel prospecting
Commercial prospecting across multiple channels, with analysis of the market, competitors and objectives to define an appropriate strategy.
B2B lead generation
Tailored B2B lead generation, identifying qualified prospects and optimizing the sales funnel.
Phone prospecting / Telemarketing
Phone prospecting tailored to businesses, with a personalized approach to identify prospects and grow the customer base.
Outsourced appointment setting
Outsourced appointment setting for sales, centralized appointment management and follow-up to optimize teams’ time and productivity.
Outsourced after-sales service
Outsourced management of after-sales service, with flexibility, adaptability, performance tracking and increased availability.
Outsourced complaint management
Rigorous and transparent handling of complaints, to resolve requests effectively and preserve customer satisfaction.
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4.4/5

TELEACTIS TELEPRO SA

Trust & reputation

ranQ Trust Score of TELEACTIS TELEPRO SA: 4.4 out of 5.0

Trust Score4.4/ 5.0

Very high

x

Data basis 96% · As of October 2026

TELEACTIS TELEPRO SA scores 77.9 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.80.724%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.63.210%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.88.08%
TELEACTIS TELEPRO SA scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
TELEACTIS TELEPRO SA scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
TELEACTIS TELEPRO SA scores 65.7 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.65.74%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

TELEACTIS TELEPRO SA reaches a ranQ Trust Score of 4.4 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.9 out of 5 stars from 11 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.9
of 5

Aggregated from 11 reviews across all connected sources

Sources
GGoogle4.911
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

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Location

Chemin des Poteaux 10
1213 Petit-Lancy
Opening hours
Mon
08:00 - 18:00
Tue
08:00 - 18:00
Wed
08:00 - 18:00
Thu
08:00 - 18:00
Fri
08:00 - 18:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-109.655.001
Founded
2002 · 24 years
Last commercial register change
February 16, 2023
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
  • Full methodology

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