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DirectoryBusiness & Technical ServicesCall CentersChamBesotech GmbH
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Besotech GmbH

Summary

About the company

The core activity of Besotech includes providing marketing and software solutions as well as services in the areas of customer care and process optimization. Specifically, Besotech offers inbound and outbound services, outsourcing solutions, software solutions, and recruiting services to support companies in increasing customer satisfaction, efficiency, and growth.

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Offering

Products & services

Industry:Call Centers
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Inbound customer support
Inbound services for customer service, handling enquiries, complaint management, customer advice, returns processing, and cross- and upselling by telephone, e-mail, chat and social media.
Outbound service
Outbound services for tele sales, appointment scheduling, customer reactivation, follow-up campaigns, product and service presentations, as well as market and customer surveys and sales support.
Outsourcing solutions
Outsourcing of e-mail management, chat support, social media handling, back-office services, data capture, document management, administrative case handling, invoicing and order processing.
Optimization services
Optimization with search engine optimization, campaign planning, ads management, social media marketing, content creation, conversion optimization, reporting, analytics and competitive analysis.
Software solutions
Tailor-made software solutions for automating work processes, project management tools, CRM systems, data analytics software, communication platforms, collaboration tools and cloud integration.

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Location

Zugerstrasse 6
6330 Cham

At a glance

Legal form
Limited Liability Company
UID
CHE-406.312.078
Founded
2022 · 4 years
Last commercial register change
February 17, 2022
Employees
1 to 10

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