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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesManagement ConsultingBirmensdorf ZhCustomer Focus GmbH
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Customer Focus GmbH

Summary

About the company

The core activity of Customer Focus GmbH is to advise and support companies in transforming their service operations and improving the customer experience. This includes services such as: Service Management Consulting, Project Management, Interim Management, Coaching and Leadership Training, Quality Management, IT Management and Operations, Customer Experience Management, Social Media Management, and Customer Service Management. The company supports companies in transforming their service operations from a 'best-effort' approach to a 'best-practice' approach, achieving sustainable customer satisfaction and loyalty.

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Products & services

Industry:Management Consulting
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✓ Offered4
Service Management Consulting
Advisory services for the further development of Service Operations, Continuous Improvement, Service Excellence and Customer Experience; using Service Management, ITIL®, Lean Management and Change Management.
Project Management
Support in project management for companies, as part of consulting and accompanying services around Service Operations and transformation.
Interim Management
Temporary management support for companies, complementing consulting services for transformation, Service Operations and continuous improvement.
Consulting
Consulting services for companies focusing on Customer Experience, Service Operations and sustainable improvement.

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Location

Lielistrasse 4
8903 Birmensdorf Zh

At a glance

Legal form
Limited Liability Company
UID
CHE-101.500.694
Founded
2000 · 26 years
Last commercial register change
November 6, 2025
Employees
1 to 10

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