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DirectoryIT & CommunicationIT Consulting & ServicesFlims DorfInside Labs AG
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Inside Labs AG

Summary

About the company

The core activity of Inside Labs AG is the development and provision of a data-driven Customer Engagement Platform called Omni Suite, specifically tailored to the tourism sector. This platform enables destinations to create personalized experiences for their guests and drive digital transformation.

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Products & services

Industry:IT Consulting & ServicesSoftware Development
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Tourism Engagement Platform (Omni Suite)
Engagement platform for tourism with real-time data capture, unified guest profiles, segmentation, personalized campaigns and omni-channel orchestration across app, email, web, SMS and WhatsApp.
Guest App
Guest app with personalized content, live information on lift and piste status, in-app bookings, digital wallet, mobile ticketing and loyalty features.
Personalized Campaigns and Marketing Automation
Personalized campaigns, automated messages and targeted offers based on behaviour, spending and lifecycle stage across multiple channels.
Mobile Ticketing (BLE)
Hands-free mobile ticketing via Bluetooth Low Energy, including purchase and activation of ski passes in the app as well as contactless access at the lifts.
Loyalty and Membership Programs
Digital guest cards, membership programs and loyalty initiatives for local guests, season pass holders and other segmentations.
Press

Media

August 21, 2022Media
Inside Labs: Reto Gurtner tritt zurück
grheute.ch
May 11, 2021Media
Surselva Tourismus startet Digitalisierungsoffensive
htr.ch

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Location

Via Davos Sulten 4
7017 Flims Dorf

At a glance

Legal form
Corporation
UID
CHE-302.467.511
Founded
2016 · 10 years
Last commercial register change
January 10, 2025
Employees
21 to 50

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