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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesOther Service IndustriesBernMEDPHONE AG
MEDPHONE AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

The core activity of MEDPHONE is the provision of telephone-based medical emergency advice and support for various target groups, including companies, organizations, patients and their relatives. This includes the provision of: * Telephone expert advice in medical emergencies and acute complaints * Organization of emergency services and rescue services * Support for first responders in companies and organizations * Advice and treatment tips for simple complaints * Decision-making assistance in unclear medical situations * Coordination of medical emergency calls and internal emergency processes MEDPHONE offers these services around the clock, supporting companies, organizations and private individuals in dealing with medical emergencies and acute health problems.

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Offering

Products & services

Industry:Other Service Industries
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MEDPHONE AG

✓ Offered4
Emergency call center
Telephone emergency counselling, triage and onward routing to an emergency physician, dentist, psychiatrist or chiropractor; reachable around the clock, including weekends and public holidays.
Back office for the emergency practice
Call forwarding, electronic duty scheduling, electronic calendar management and direct appointment booking; relieving the doctor and practice staff outside opening hours.
Emergency and first-advice service for companies/SMEs
Advice for minor complaints and emergencies, organisation of immediate help, support for the company first-aid service, emergency plans, as well as coordination of first-aider courses.
Telephone specialist advice for third parties
Telephone medical specialist advice and support for external partner organisations, including assistance outside regular calling hours and during periods of high call volume.
Trust & reputation

ranQ Trust Score of MEDPHONE AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 58% · As of October 2026

Without public customer reviews the score stays capped.

MEDPHONE AG has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
MEDPHONE AG scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
MEDPHONE AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
MEDPHONE AG scores 90.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.80.04%
Qualifications+0.00

MEDPHONE AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 58%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Press

Media

July 24, 2026Media
Gerettet: Die Espace Health Group steigt bei Medphone ein
medinside.ch
July 24, 2026Media
Berner Notfallzentrale Medphone vor dem Aus – jetzt ist die Zukunft gesichert
bernerzeitung.ch
May 31, 2026Media
Aus für Medphone: Notrufzentrale schliesst Ende Jahr
medinside.ch
May 29, 2026Media
Notfallnummer Medphone am Ende: Luzern kündigt, Bern sucht Lösung
srf.ch
December 18, 2024Media
Notfalldienst im Kanton Bern: Wohin, wenn der Finger blutet?
derbund.ch
June 11, 2015Media
Medphone erhält weiterhin Geld vom Kanton Bern
bernerzeitung.ch

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Location

Brunnhofweg 45
3007 Bern

At a glance

Legal form
Corporation
UID
CHE-111.725.800
Founded
2004 · 22 years
Last commercial register change
October 6, 2025
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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