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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,765 companies indexed · Last updated: today
DirectoryTransport & LogisticsLogistics & Transport CompaniesSt. GallenMS Direct Group AG
MS Direct Group AG Logo
Verified· 4 sourcesTrust Score
Summary

About the company

MS Direct Group AG provides e‑commerce fulfillment, cross‑border logistics and digital integration solutions. The company handles warehousing, order processing, returns management, customs clearance and tariffing for international shipments. It also develops digital tools to connect shop systems with fulfillment and shipping operations.

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Products & services

Industry:Logistics & Transport Companies
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MS Direct Group AG

✓ Offered3
Fulfillment
Fulfillment for online shops, including warehousing, pick & pack, shipping and returns; with D2C, fashion and supplement solutions as well as integrations for Shopify, WooCommerce, Presta, Shopware and Adobe Commerce.
Cross-border E-Commerce
Cross-border e-commerce for orders to countries with a customs border, with tariff classification, customs clearance, shipping, fiscal representation, returns management, logistics analytics and API integration.
Digital Solutions
Digital solutions for online shops, with tailor-made interfaces, e-commerce ERP/MS Progress, dropshipping and multichannel features such as Click & Collect, Click & Reserve and Return@Retail.
Trust & reputation

ranQ Trust Score of MS Direct Group AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 92% · As of October 2026

MS Direct Group AG scores 47.8 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.31.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.88.110%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
MS Direct Group AG scores 95.8 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.96.07%
MS Direct Group AG scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
MS Direct Group AG scores 83.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.66.74%
Qualifications+0.00

MS Direct Group AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». The rating draws, among other things, on 3.4 out of 5 stars from 31 customer reviews. The data basis is 92%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
3.4
of 5

Aggregated from 31 reviews across all connected sources

Sources
GGoogle3.431
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

October 29, 2025Media
MS Direct eröffnet Standort in Oftringen und verdoppelt Kapazitäten in Arbon
leaderdigital.ch
August 4, 2025Media
MS Direct Group eröffnet Standort im Aargau
businessclassost.ch
August 4, 2025Media
MS Direct Group eröffnet Fulfillment-Standort im Aargau
leaderdigital.ch
March 28, 2022Media
Luca Graf becomes new CEO of MS Direct AG
organisator.ch
March 28, 2022Media
MS Direct: Luca Graf wird neuer CEO
persoenlich.com
March 28, 2022Media
Luca Graf wird CEO der MS Direct
markt-kom.com
June 20, 2020Media
Die St.Galler MS Direct AG und die Dialogworld AG wollen die Nummer eins der Callcenter in der Schweiz werden – und bündeln dafür ihre Kräfte
tagblatt.ch
February 22, 2020Media
MS Direct bekommt neuen Direktor | Stadt St.Gallen
stgallen24.ch

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Location

Fürstenlandstrasse 35
9000 St. Gallen
Opening hours
Mon
08:00 - 17:00
Tue
08:00 - 17:00
Wed
08:00 - 17:00
Thu
08:00 - 17:00
Fri
08:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-105.864.511
Founded
1999 · 27 years
Last commercial register change
June 27, 2025
Employees
101 to 500
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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