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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryRetail & CommerceRetail - Electronic DevicesEmmenbrückenatelo AG
natelo AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

The core activity of natelo is the consulting, sales and repair of telecommunications solutions, particularly mobile phones, smartphones, tablets and internet connections, as well as the provision of accessories and spare parts for these devices. The company also offers subscription contracts and supports customers in selecting and managing their telecommunications services.

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natelo AG

Offering

Products & services

Industry:Retail - Electronic Devices
✓ Offered8
Mobile phone repairs
Mobile and tablet repairs for iPhone, Android and other brands; screen replacement, battery issues, water damage, faulty cameras, speakers and software problems.
Mobile phone plans
Mobile phone plans from Sunrise, Salt and Quickline with various data, call and roaming options; sign up online, extend and compare.
Internet & TV plans
Internet and TV plans for home from Sunrise, Salt and Quickline; router and TV box, channel packages, Replay, live pause, recording and landline options.
Device sale / buy-back
Buying in mobile phones and tablets via an online form or in-store; price assessment by model and condition, shipping label and payout after inspection.
Mobile phones
Mobile phones from Apple, Samsung, Emporia, Nokia and other brands; new devices in various models and brand-specific smartphone categories.
Refurbished Smartphones
Refurbished phones from Apple, Samsung, Google, Oppo and other brands; various models and storage sizes in the online shop.
Mobile phone accessories
Phone cases, screen protectors, chargers, cables, power banks, holders, trackers as well as brand-specific accessories for Apple and Samsung.
In-branch consultations
Personal advice on devices, accessories and plans in five branches; contact by email, live chat or in person.
Trust & reputation

ranQ Trust Score of natelo AG: 4.5 out of 5.0

Trust Score4.5/ 5.0

Excellent

x

Data basis 96% · As of October 2026

natelo AG scores 94.0 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.89.524%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.100.010%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.100.08%
natelo AG scores 76.5 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.70.212%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
natelo AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
natelo AG scores 37.1 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.37.14%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

natelo AG reaches a ranQ Trust Score of 4.5 out of 5.0 — rated «Excellent». The rating draws, among other things, on 4.8 out of 5 stars from 506 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.8
of 5

Aggregated from 506 reviews across all connected sources

Sources
GGoogle4.8506
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Knowledge

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Location

Emmenweidstrasse 58
6020 Emmenbrücke
Opening hours
Mon
09:00 - 19:00
Tue
09:00 - 19:00
Wed
09:00 - 19:00
Thu
09:00 - 19:00
Fri
09:00 - 20:00
Sat
09:00 - 17:00
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-279.195.910
Founded
2020 · 6 years
Last commercial register change
October 21, 2025
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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