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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryRetail & CommerceRetail - General Specialty TradeSurseeottos.ch GmbH
ottos.ch GmbH Logo
Verified· 4 sourcesTrust Score
Summary

About the company

ottos.ch GmbH is a Swiss retail company operating an online shop and a network of stores for products in furniture, household goods, electronics, sport, clothing, beauty, food and wine. It also offers services such as catalogues, store locations, OTTO’S Cars, rental transporters and other additional services.

AI-generated
Offering

Products & services

Industry:Retail - General Specialty Trade
✓ Offered10
Furniture and Home Accessories
Furniture, home accessories, dining room furniture, bedroom furniture, sofas, wardrobes, tables, shelving, garden furniture and whirlpool products in the assortment.
Clothing and Shoes
Clothing, shoes, womenswear, menswear, childrenswear, sports socks, running and hiking shoes, plus functional shirts and jackets.
Household and Electrical Goods
Household and electrical goods, TVs and multimedia, cleaning appliances, ironing stations, vacuum cleaners and other home-use products.
Fragrances and Beauty
Fragrances, women’s, men’s and unisex perfumes, plus selected beauty and care products in the online shop.
Groceries and Wines
Groceries, pasta, wines and other supermarket items in the online assortment, including promotional and weekly deal items.
Sports and Leisure Products
Sports and leisure products for hiking, running, fitness and mountain sports, including shoes, apparel, poles, backpacks and training equipment.
Weekly Deals and Catalogues
Weekly deals, promotions, online deals, flyers and catalogues with changing offer items from the assortment.
Store Pickup and Delivery
Delivery service to the place of use, delivery with assembly, store pickup and in-store advice.
Returns and Warranty
Returns within 14 days, return in original packaging, electronic return processing and warranty handling through customer service.
Payment Methods
Invoice purchase with instalment option, PayPal, credit card, PostFinance Card and TWINT for online purchases.
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4.3/5

ottos.ch GmbH

Trust & reputation

ranQ Trust Score of ottos.ch GmbH: 4.3 out of 5.0

Trust Score4.3/ 5.0

Very high

x

Data basis 100% · As of October 2026

ottos.ch GmbH scores 77.3 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.60.224%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.100.010%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.100.08%
ottos.ch GmbH scores 82.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.89.612%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
ottos.ch GmbH scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
ottos.ch GmbH scores 60.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.20.04%
Qualifications+0.00

ottos.ch GmbH reaches a ranQ Trust Score of 4.3 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.2 out of 5 stars from 278 customer reviews. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.2
of 5

Aggregated from 278 reviews across all connected sources

Sources
GGoogle4.2278
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

October 30, 2025Media
Die Frau hinter Otto('s): Hilde Ineichen ist gestorben
bote.ch
April 4, 2025Media
St.Gallen: Otto's Beauty Shop eröffnet in St.Gallen
tagblatt.ch
October 5, 2019Media
Otto's und Calida kämpfen mit Ausbeutungsvorwürfen
nau.ch

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Location

Wassermatte 3
6210 Sursee
Opening hours
Mon
09:00 - 19:00
Tue
09:00 - 19:00
Wed
09:00 - 19:00
Thu
09:00 - 21:00
Fri
09:00 - 19:00
Sat
09:00 - 18:30
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-351.777.827
Founded
2015 · 11 years
Last commercial register change
October 2, 2023
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
88.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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