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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesBernSmartIT Services AG
SmartIT Services AG Logo
Verified· 4 sourcesTrust Score
Summary

About the company

The company SmartIT Services AG focuses on consulting and optimizing IT processes, particularly in the area of service management. The core activities include analyzing and improving IT processes, implementing IT service management platforms, digitizing and automating IT processes, as well as advising on ITIL best practice approaches. The goal is to increase the efficiency and quality of IT departments and support customers with state-of-the-art solutions.

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Products & services

Industry:IT Consulting & Services
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SmartIT Services AG

IT Infrastructure & Cloud
IT Security
✓ Offered12
SmartWorkplace
Digital workplace based on Microsoft 365 with modular services, device management, user support, Teams telephony, Microsoft 365 backup and additional modules under a monthly subscription.
IT infrastructure
Hybrid IT infrastructure with on-premises, SmartIT datacenter and Microsoft Azure; consulting, design, build, operation, maintenance and managed services for SMEs.
IT security solutions
Firewall and anti-spam solutions, security operations center, IT security check, IT-BCM check, managed firewall, mail security services and monitoring for SMEs.
Service management
Workshop for potential analysis, consulting, project support, introduction of technologies and ongoing guidance for digitisation and simplifying processes, also with ServiceNow.
Consulting
Consulting for IT infrastructure, IT strategy, business models, technology use, Microsoft Copilot, digitisation, IT security check and IT risk analysis.
IT support
Need-based IT support with support packs Easy, Proactive and 7/24 for operational assistance, proactive monitoring and on-call duty.
Project management
Project management for IT projects using a conventional or agile approach, from initiation and conception through implementation, rollout, completion and risk management.
Hardware and software procurement
Procurement and management of hardware, software licences and accessories such as notebooks, desktops, tablets, headsets and conference solutions, including consulting and warranty handling.
Microsoft 365 Backup
Backup of SharePoint, OneDrive, Exchange and Teams to the SmartIT datacenter to protect against data loss and restore Microsoft 365 data.
Managed backup
Monitoring as well as operational and maintenance effort for data backup as a managed service for a fixed monthly price.
Mail security services
Securing electronic correspondence and protection against data loss with SmartIT mail security services.
Managed server
Operation of servers as a managed service in own datacenter, on-premises or cloud environments with monitoring, updates, security and support.
Trust & reputation

ranQ Trust Score of SmartIT Services AG: 4.4 out of 5.0

Trust Score4.4/ 5.0

Very high

x

Data basis 100% · As of October 2026

SmartIT Services AG scores 80.8 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.72.424%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.85.610%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.100.08%
SmartIT Services AG scores 94.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.90.07%
SmartIT Services AG scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
SmartIT Services AG scores 58.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.16.74%
Qualifications+0.00

SmartIT Services AG reaches a ranQ Trust Score of 4.4 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.5 out of 5 stars from 28 customer reviews. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.5
of 5

Aggregated from 28 reviews across all connected sources

Sources
GGoogle4.528
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

June 30, 2025Media
SmartIT reorganisiert Geschäftsführung
inside-it.ch

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Location

Weissensteinstrasse 2b
3008 Bern
Opening hours
Mon
08:00 - 17:00
Tue
08:00 - 17:00
Wed
08:00 - 17:00
Thu
08:00 - 17:00
Fri
08:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-105.142.607
Founded
1999 · 27 years
Last commercial register change
June 23, 2026
Employees
51 to 100
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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