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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationSoftware DevelopmentWollerauAlveni AG
Alveni AG Logo
Verified· 2 sourcesTrust Score
Summary

About the company

Alveni AG provides an AI telephone assistant designed for hotels that handles incoming calls, manages bookings and automatically answers guest inquiries. The service integrates via API with hotel systems (PMS/CRM), supports multiple languages and processes data in compliance with GDPR.

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Offering

Products & services

Industry:Software Development
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Alveni AG

✓ Offered
11
AI platform for guest communication
Phone, email, website chat, WhatsApp, Instagram and Messenger in one platform; centralized knowledge base, 30 languages, 24/7 replies, handover to the team, PMS/CRM connection.
AI phone assistant for hotels
Receive calls around the clock, answer guest questions, take reservations, retrieve availability and prices from the PMS, handle cancellations and rebookings.
AI for email
Automatically process incoming emails, prepare inquiries and booking confirmations as drafts in the inbox, use PMS data and respond in the house tone.
Website chatbot
AI chatbot for hotel websites, answers guest questions in real time, covers FAQs and supports direct bookings in multiple languages.
WhatsApp AI
Respond to guest inquiries via WhatsApp immediately, with information on room availability, prices, arrival and other frequently asked questions.
Instagram chatbot
Automatically reply to direct messages on Instagram to automate guest communication for socially minded target groups.
Messenger chatbot
Automated guest communication via Facebook Messenger, centrally managed and integrated into the social media presence.
Integrations with hotel software
API connections to PMS, CRM, booking engine, revenue management and other hospitality systems; synchronize data, integrate reservations and guest data.
AI receptionist for hotels
Automated reception for calls and guest questions, including reservation intake, handover to staff and brand-compliant communication.
AI phone switchboard for hotels
Phone switchboard with AI support for incoming calls, call routing, multilingual capability and relieving the reception during hotel operations.
AI answering machine for hotels
Automatic answering machine for hotels: answers calls, replies to standard questions and prevents missed inquiries outside opening hours.
Trust & reputation

ranQ Trust Score of Alveni AG: 4.0 out of 5.0

Trust Score4.0/ 5.0

High

x

Data basis 54% · As of October 2026

Alveni AG has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Alveni AG scores 59.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.39.612%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
Alveni AG scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Alveni AG scores 94.3 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.94.34%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Alveni AG reaches a ranQ Trust Score of 4.0 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Balbweg 7
8832 Wollerau

At a glance

Legal form
Corporation
UID
CHE-252.286.359
Founded
2024 · 2 years
Last commercial register change
October 1, 2024
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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