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DirectoryIT & CommunicationIT Infrastructure & CloudChamASC Schweiz AG
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ASC Schweiz AG

Summary

About the company

The core activity of ASC Technologies AG is the development and provision of cloud services and software solutions for omnichannel recording, quality management and analytics, particularly for the communications industry, including financial service providers, contact centers and public safety organizations.

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Products & services

Industry:IT Infrastructure & Cloud
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Compliance Recording
Legally compliant recording, monitoring and analysis of speech, video, screen, chat, meetings and email; including transcription, archiving, risk management and compliance reporting.
AI Data Analytics
AI-assisted analysis of communication data with transcription, translation, content and sentiment analysis, risk tagging, summaries and dashboards for better decisions.
Quality Management
Quality management for contact centers with recording, evaluation and classification of customer interactions, monitoring, reporting, agent performance and improvement of first call resolution and service quality.
Compliance Recording & AI Data Analytics for Microsoft Teams (Recording Insights)
Native Teams app for recording all channels, secure Azure archiving, transcription, translation, content and sentiment analysis, as well as compliance monitoring and reporting.
Recording & Monitoring Software (Neo Suite)
On-premise or cloud software for recording, quality management and analytics of customer and company communications; with omnichannel recording, reporting and compliance functions.

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Location

Gewerbestrasse 6
6330 Cham

At a glance

Legal form
Corporation
UID
CHE-101.548.560
Founded
1990 · 36 years
Last commercial register change
March 18, 2025
Employees
101 to 500

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