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DirectoryIT & CommunicationIT Consulting & ServicesZurichEnso Labs AG
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Enso Labs AG

Summary

About the company

Enso Labs AG provides a conversational AI platform for contact centers and customer support. Its product portfolio includes agentic AI, voice bots, chatbots, AI-powered email response automation and agent-assist tools, with integrations for CRM and CCaaS systems.

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Products & services

Industry:IT Consulting & Services
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Conversational AI platform for contact centres
Platform for human-like AI conversations in contact centres, with omnichannel support across voice, email and chat, as well as integrated security and audit features.
AI-powered voice assistant
Voice assistant for call handling, triage, automatic authentication, live transcription and 24/7 support to reduce manual effort.
AI-powered chat bot
Chat bot for automated customer interactions, accurate answers and multilingual support across digital channels.
AI-powered email support
Automation of email support with AI for faster handling of customer requests and less manual effort in service.
AI-powered agent assistant
Agent assistant with real-time guidance, context-aware recommendations, live transcription and automatic summaries for more efficient customer handling.

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Location

Buckhauserstrasse 1
8048 Zurich

At a glance

Legal form
Corporation
UID
CHE-164.460.066
Founded
2021 · 5 years
Last commercial register change
December 6, 2022
Employees
1 to 10

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