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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesZurichEnso Labs AG
Enso Labs AG Logo
Verified· 2 sourcesTrust Score
Summary

About the company

Enso Labs AG provides a conversational AI platform for contact centers and customer support. Its product portfolio includes agentic AI, voice bots, chatbots, AI-powered email response automation and agent-assist tools, with integrations for CRM and CCaaS systems.

AI-generated
Offering

Products & services

Industry:IT Consulting & Services
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4.1/5

Enso Labs AG

✓ Offered8
Conversational AI platform for contact centres
Platform for human-like AI conversations in contact centres, with omnichannel support across voice, email and chat, as well as integrated security and audit features.
AI-powered voice assistant
Voice assistant for call handling, triage, automatic authentication, live transcription and 24/7 support to reduce manual effort.
AI-powered chat bot
Chat bot for automated customer interactions, accurate answers and multilingual support across digital channels.
AI-powered email support
Automation of email support with AI for faster handling of customer requests and less manual effort in service.
AI-powered agent assistant
Agent assistant with real-time guidance, context-aware recommendations, live transcription and automatic summaries for more efficient customer handling.
Agentic AI
End-to-end process automation across all channels, with complex workflows, tool calls, goal-oriented AI agents and autonomous actions.
Knowledge management
Knowledge management for using ChatGPT in customer service, for structured information retrieval and for better answers in service.
Digital employee (ITSM & HR)
Digital employee for ITSM and HR processes, to automate service requests and internal workflows.
Trust & reputation

ranQ Trust Score of Enso Labs AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 54% · As of October 2026

Without public customer reviews the score stays capped.

Enso Labs AG has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Enso Labs AG scores 70.4 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.64.612%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
Enso Labs AG scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Enso Labs AG scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Enso Labs AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Knowledge

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Location

Buckhauserstrasse 1
8048 Zurich

At a glance

Legal form
Corporation
UID
CHE-164.460.066
Founded
2021 · 5 years
Last commercial register change
December 6, 2022
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
  • Full methodology

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