eOperations Schweiz AG

Shared build and operation of IT solutions for digitised public services by the federal government, cantons and municipalities; needs analysis, service marketing, financing models, operations organisation, project management, procurement and service management.

Platform for electronic change-of-address reporting; operation for cantons and municipalities, online reporting for residents, used in 24 cantons, with a portal at eumzug.swiss.

1st-level support for users of the eUmzugCH service; outsourcing of support tasks for interested cantons and municipalities, with a ticketing system, telephone solution and reporting.

Procurement and management of telecom services for cantons, large municipalities and their organisations; framework agreements, information and advisory support, invoicing/accounting, reporting and support with service uptake.

2nd-level support for the public administration transaction portal EasyGov.swiss; support for SECO’s operations organisation, handling customer requests together with suppliers, and expansion of the knowledge base.