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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryFinance & InsuranceFinancial ServicesSt. GallenHipercom Digital Solutions GmbH
Hipercom Digital Solutions GmbH Logo
Verified· 2 sourcesTrust Score
Summary

About the company

Hipercom Digital Solutions GmbH develops digital analysis and evaluation solutions for customer communication. Its core services include Mood Analytics, Quality Monitoring, Call Recording, and assessments of email and chat communication.

AI-generated
Offering

Products & services

Industry:Financial Services
✓ Offered6
Quality Monitoring
Transparent call assessments from a neutral party, evaluation of recorded calls, communicative and technical assessments, coaching materials and self-learning for agents.
Call Recording
Recording and import of inbound and outbound calls, also on demand, without interventions in the existing IT infrastructure.
Mood Analytics
Analysis of customer sentiment based on the voice, assessment of sentiment fluctuations and support in optimizing statements during the conversation.
E-mail and chat assessments
Evaluation of email and chat communication, standardized measurement, qualitative assessment and derivation of improvements for customer communication.
Performance
Measurement of strengths and weaknesses, definition of improvement points, monitoring over several months, and development of employees and managers.
Training and seminars
Call center agent trainings, leadership and self-management for the ongoing development of employees and managers in terms of communication and expertise.
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4.1/5

Hipercom Digital Solutions GmbH

Trust & reputation

ranQ Trust Score of Hipercom Digital Solutions GmbH: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

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Data basis 54% · As of October 2026

Without public customer reviews the score stays capped.

Hipercom Digital Solutions GmbH has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
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CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Hipercom Digital Solutions GmbH scores 74.1 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
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CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.79.212%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
Hipercom Digital Solutions GmbH scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
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CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Hipercom Digital Solutions GmbH scores 62.9 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.62.94%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Hipercom Digital Solutions GmbH reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Teufener Strasse 36
9000 St. Gallen

At a glance

Legal form
Limited Liability Company
UID
CHE-292.803.870
Founded
2018 · 8 years
Last commercial register change
June 27, 2024
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.88.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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