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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesOther Service IndustriesZurichLuware Licensing AG
Luware Licensing AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Luware Licensing AG. Luware provides cloud-native SaaS solutions for customer experience, including Luware Nimbus (a contact center platform for Microsoft Teams) and Luware Recording for compliant call recording and analytics.

AI-generated
Offering

Products & services

Industry:Other Service Industries
✓ Offered5
Contact center software (Luware Nimbus)
Contact center and service desk solution for Microsoft Teams with omnichannel, routing, workflow editor, reporting and integrations for customer service and internal teams.
Call recording and compliance recording (Luware Recording)
Cloud-based recording, archiving and analysis of calls for compliance and quality management, including transcription, speech analytics and integrations across multiple platforms.
Attendant console
Intelligent solution for modern reception areas in Microsoft Teams with call queues, call forwarding, contact management and presence information.
Training and rollout
Training, onboarding and support for setup, testing, incident management and the go-live for Luware Nimbus and Luware Recording.
Support and customer success
Personal support, proactive guidance and help with configuration, operations, incident management and questions about Nimbus and Recording.
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4.3/5

Luware Licensing AG

Trust & reputation

ranQ Trust Score of Luware Licensing AG: 4.3 out of 5.0

Trust Score4.3/ 5.0

Very high

x

Data basis 96% · As of October 2026

Luware Licensing AG scores 75.6 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.77.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.70.510%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.78.08%
Luware Licensing AG scores 83.5 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.86.512%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Luware Licensing AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Luware Licensing AG scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Luware Licensing AG reaches a ranQ Trust Score of 4.3 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.7 out of 5 stars from 15 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.7
of 5

Aggregated from 15 reviews across all connected sources

Sources
GGoogle4.715
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Knowledge

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Comparisons

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Location

Pfingstweidstrasse 102
8005 Zurich
Opening hours
Mon
09:00 - 17:00
Tue
09:00 - 17:00
Wed
09:00 - 17:00
Thu
09:00 - 17:00
Fri
09:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-157.111.198
Founded
2016 · 10 years
Last commercial register change
July 9, 2025
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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