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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersThônexMedes SARL
Medes SARL Logo
Verified· 3 sourcesTrust Score
Summary

About the company

The core activity of MEDES is the provision of telesecretarial services for medical institutions and doctors in Switzerland. These services include: telephone service and call reception for patients, appointment management and organization, transmission of messages and information, management of electronic calendars and appointment schedules, creation of medical reports, and SMS-based appointment reminders and confirmations. The company offers these services as an outsourcing solution to enable medical institutions and doctors to focus on their core activities while reducing administrative tasks.

AI-generated
Offering

Products & services

Industry:Call Centers
✓ Offered9
Medical tele-secretariat
Personalised telephone reception, appointment booking, call and message management, call filtering, call forwarding and occasional or permanent support.
Online management of the medical agenda
Online medical agenda synchronised in real time, accessible from anywhere, with schedule management, mobile compatibility, waiting lists and synchronisation with medical software.
Online appointment booking
Customisable booking solution 24/7, integrated into the medical agenda, with choice of time slots, rescheduling, cancellation and waiting list.
Medical video consultation
Secure video consultation platform with chat, drafting of prescriptions and reports in real time, secure transmission of documents and a unique URL link.
Medical report writing
Transcription of medical reports, reports, expert assessments and operating protocols from audio files, handwritten notes or emails, with fast delivery and secure dispatch.
Medical practice website
Creation and maintenance of websites for medical practices, with responsive site design, quick publishing, support, data security and a link to appointment booking.
Medical telephone coverage
Call reception 5 days a week, 55 hours per week, with medical secretaries trained in Switzerland, personalised reception, patient guidance and emergency management.
Message forwarding
Real-time transmission of patients’ messages by SMS or email, with clear rephrasing and the possibility of sending via encrypted email through HIN.
Appointment reminders and confirmations by SMS
Sending appointment reminders and confirmations by SMS, configured to be sent before the appointment or the day before, with date, time, practitioner and location.
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3.9/5

Medes SARL

Trust & reputation

ranQ Trust Score of Medes SARL: 3.9 out of 5.0

Trust Score3.9/ 5.0

High

x

Data basis 96% · As of October 2026

Medes SARL scores 49.4 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.35.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.61.010%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.78.08%
Medes SARL scores 83.0 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
Medes SARL scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Medes SARL scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Medes SARL reaches a ranQ Trust Score of 3.9 out of 5.0 — rated «High». The rating draws, among other things, on 3.1 out of 5 stars from 10 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
3.1
of 5

Aggregated from 10 reviews across all connected sources

Sources
GGoogle3.110
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Knowledge

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Comparisons

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Location

Route de Jussy 29
1226 Thônex
Opening hours
Mon
08:00 - 19:00
Tue
08:00 - 19:00
Wed
08:00 - 19:00
Thu
08:00 - 19:00
Fri
08:00 - 19:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-107.505.075
Founded
1993 · 33 years
Last commercial register change
January 28, 2026
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
88.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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