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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesBrüttisellenOntrex AG
Ontrex AG Logo
Verified· 4 sourcesTrust Score
Summary

About the company

The company Serviceware offers software solutions and services for the digitization and automation of service processes in various areas such as IT, HR, customer service, and facility management. The core activity of the company is the development and distribution of software products such as Serviceware Processes, Serviceware Financial, Serviceware Resources, Serviceware Knowledge, and Serviceware Performance, which support companies in optimizing their service processes. In addition, the company also offers services such as support, managed services, and consulting to support customers in implementing and operating their Serviceware systems.

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Offering

Products & services

Industry:IT Consulting & Services
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4.2/5

Ontrex AG

IT Infrastructure & Cloud
IT Security
✓ Offered5
Cyber & Information Security Consulting
Consulting for IT, OT and information security; strategic alignment, pragmatic implementation of technical and organisational measures, and support for introducing and operating security solutions.
Enterprise Service Management
Platform-based enterprise service management for customer service and shared services such as IT, HR or facilities, including process control, financial management, knowledge management, and resource and performance planning.
Digital Experience and Endpoint Management
Management of endpoints and digital employee experience; monitoring of status, demand, security and application data, plus administration of heterogeneous endpoints and physical and virtual servers.
Software Packaging
Individually tested MSI and MSIX packages, on-site consulting and packaging, near-site packaging, DPD Direct Package Download, and portal access for progress tracking, incident management and package administration.
Training and Workshops
Training courses and workshops for Nexthink, Serviceware Processes, software packaging, Altiris, and management trainings such as Security Workshop for Managers and ITIL 4 Foundation.
Trust & reputation

ranQ Trust Score of Ontrex AG: 4.2 out of 5.0

Trust Score4.2/ 5.0

Very high

x

Data basis 100% · As of October 2026

Ontrex AG scores 65.2 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.60.324%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.58.610%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.88.08%
Ontrex AG scores 92.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.82.07%
Ontrex AG scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
Ontrex AG scores 49.3 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.88.64%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.10.04%
Qualifications+0.00

Ontrex AG reaches a ranQ Trust Score of 4.2 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.1 out of 5 stars from 9 customer reviews. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.1
of 5

Aggregated from 9 reviews across all connected sources

Sources
GGoogle4.19
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

January 31, 2014Media
Ontrex beruft Urs Rechsteiner in die Geschäftsleitung
netzwoche.ch

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Location

Haldenstrasse 23
8306 Brüttisellen
Opening hours
Mon
08:00 - 17:00
Tue
08:00 - 17:00
Wed
08:00 - 17:00
Thu
08:00 - 17:00
Fri
08:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-111.970.386
Founded
2004 · 22 years
Last commercial register change
February 18, 2025
Employees
21 to 50
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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