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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesZürichProzessfux AG
Prozessfux AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

The core activity of Prozessfux AG is to advise, implement and support companies in optimizing and automating their business processes, particularly in the areas of Service Management, IT Service Management, IT Operations Management, Strategic Portfolio Management and Integrated Risk Management. To this end, the company offers customized solutions based on the ServiceNow platform to support customers in achieving their business goals.

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Offering

Products & services

Industry:IT Consulting & ServicesSoftware Development
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3.9/5

Prozessfux AG

✓ Offered10
Consulting
Consulting for end-to-end and efficient processes, from analyzing the current situation and defining the target process through implementation in the company.
Implementation
Implementation of ServiceNow solutions and processes, including adaptation to the customer environment and delivery according to Prozessfux development standards.
Training
Training for employees as the basis for successful process consulting and ServiceNow implementations, so that know-how is built up in the team.
Support
Support for application management of the ServiceNow solution, full or partial, tailored flexibly to the company’s needs.
ServiceNow implementation
Introduction, expansion and integration of ServiceNow on a shared platform with cloud-based service delivery, a unified data model and scalable applications.
IT Service Management (ServiceNow ITSM)
ITSM implementation with Incident, Problem, Change and Release Management, Knowledge Management, service catalog, configuration and asset management, and SLA and reporting functions.
IT Operations Management (ServiceNow ITOM)
ITOM for transparency across infrastructure and dependencies, discovery, service mapping, event management, CMDB, and optionally software and hardware asset management.
Strategic Portfolio Management (ServiceNow SPM)
Strategic portfolio steering for projects, initiatives, budgets and resources with demand management, portfolio management, project management and cost/status tracking.
Integrated Risk Management (ServiceNow IRM)
Risk management for compliance, internal control system and supplier risks, with risk, policy, audit and supplier risk management.
Customer Service Management (ServiceNow CSM)
Customer service management with Customer Cases, customer portal, authorization concept, communities and Field Service Management for structured customer requests and updates.
Trust & reputation

ranQ Trust Score of Prozessfux AG: 3.9 out of 5.0

Trust Score3.9/ 5.0

High

x

Data basis 96% · As of October 2026

Prozessfux AG scores 52.5 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.54.224%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.27.910%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.78.08%
Prozessfux AG scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Prozessfux AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Prozessfux AG scores 6.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.6.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Prozessfux AG reaches a ranQ Trust Score of 3.9 out of 5.0 — rated «High». The rating draws, among other things, on 3.0 out of 5 stars from 2 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
3
of 5

Aggregated from 2 reviews across all connected sources

Sources
GGoogle32
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

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Location

Hier entsteht die Karte
Hardstrasse 1
8058 Zürich

At a glance

Legal form
Corporation
UID
CHE-115.798.689
Founded
2010 · 16 years
Last commercial register change
April 22, 2020
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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