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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesStäfaFROX AG
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FROX AG

Summary

About the company

The company provides solutions and services in the field of customer service management, particularly with the help of technologies such as ServiceNow. The core activity includes the implementation and support of customer service management systems that help companies improve their customer services and products, increase customer satisfaction, and enhance efficiency. This also includes the areas of field service management, strategic portfolio management, and the implementation of IT service management solutions.

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Offering

Products & services

Industry:IT Consulting & ServicesSoftware Development
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✓ Offered10
IT Service Management (ITSM)
IT Service Management for analysis, consulting, implementation, operation and support; Service-Level-, Incident-, Change-, Problem- and Knowledge-Management as well as CMDB and self-service.
Business Process Automation
Digitalisation consulting, process solutions as well as operation and support for automation, orchestration and optimisation of business processes; including analysis, requirements engineering and integration.
ServiceNow implementation and operation
Consulting, system integration, custom application development, operation and support for ServiceNow; with Fast Solution Pack and Tailored Project for standardised or tailored rollouts.
BMC Helix implementation and operation
Consulting, analysis, design, implementation, integration, training, support and optimisation for BMC Helix; with ITSM, Digital Workplace, Discovery, Operations Management and Knowledge Management.
Axon Ivy development and integration
Development and integration of process solutions based on Axon Ivy; end-to-end digitalisation, automation and orchestration of business processes, including operation and further development.
Reviews

Aggregated rating

Aggregated rating
3.9
of 5

Aggregated from 7 reviews across all connected sources

Sources
GGoogle3.97
★TrustpilotSoon
PProvenExpertSoon

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Location

Seestrasse 88
8712 Stäfa
Opening hours
Mon
08:00 - 17:00
Tue
08:00 - 17:00
Wed
08:00 - 17:00
Thu
08:00 - 17:00
Fri
08:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-108.470.203
Founded
1996 · 30 years
Last commercial register change
December 5, 2024
Employees
21 to 50

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