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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesAdministrative ServicesPfäffikon SzSerafe AG
Serafe AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Serafe AG is the collection agency for the household radio and television fee and carries out fee collection. It issues invoices, handles exemptions and customer service, and manages distribution of the collected funds to broadcasters under its legal mandate.

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Products & services

Industry:Administrative Services
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Serafe AG

Collection of radio and TV fees
Collection of the Swiss radio and TV fee for private households; sending the fee invoice, recording the households liable to pay and managing the receivable.
Invoicing of the household fee
Annual and quarterly invoicing for the household fee; QR code on the invoice, with the option to adjust personal settings and receive an e-invoice.
Payment processing
Paying the invoice by payment slip as well as via e-billing and direct debit procedures (LSV+ and DD).
Exemption from fee obligation
Reviewing and exempting certain households from the obligation to pay, in particular for supplementary benefits, households with deaf-blind persons and diplomats’ households.
Customer service
Personal information regarding invoices and fee-related questions by phone or via the contact form; assistance with general questions and forwarding correction notices to the residents’ register.
Trust & reputation

ranQ Trust Score of Serafe AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 58% · As of October 2026

Without public customer reviews the score stays capped.

Serafe AG has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Serafe AG scores 83.5 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.86.512%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Serafe AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Serafe AG scores 80.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.60.04%
Qualifications+0.00

Serafe AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 58%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Press

Media

May 17, 2026Media
Serafe: Rekordhohe 1,1 Millionen Mahnungen verschickt
persoenlich.com
May 16, 2026Media
Serafe: 1,1 Millionen Mahnungen wegen Bezahlung der SRG-Gebühr
nzz.ch
February 13, 2026Media
Kannst du dich von der Serafe-Gebühr befreien lassen?
beobachter.ch
January 20, 2026Media
«200 Franken sind genug»: SRG-Initiative fordert Gebührensenkung für Haushalte
20min.ch
December 4, 2025Media
Gefälschte Serafe-Mails: Bund warnt vor neuer Betrugsmasche
srf.ch
December 3, 2025Media
Serafe-Schwindel: So erkennst du die fiese Masche
blick.ch
December 3, 2025Media
Betrüger schicken fiese falsche Serafe-Mails
bluewin.ch

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Location

Summelenweg 91
8808 Pfäffikon Sz

At a glance

Legal form
Corporation
UID
CHE-177.896.042
Founded
2016 · 10 years
Last commercial register change
October 30, 2025
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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