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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCoaching & Personal DevelopmentLausanneVITALIS Group SA
VITALIS Group SA Logo
Verified· 2 sourcesTrust Score
Summary

About the company

VITALIS Group SA is a company focused on customer experience and customer relationship management. It provides mystery shopping, quality audits, satisfaction surveys, as well as consulting and training services.

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Products & services

Industry:Coaching & Personal Development
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VITALIS Group SA

Management Consulting
Market Research Institutes
✓ Offered10
Mystery Shopping Studies
Mystery shopping studies to objectively measure service quality across a network, identify strengths and weaknesses, and support corrective action plans.
Customer Satisfaction Surveys
Customer satisfaction surveys to identify needs and expectations, providing a basis for managing customer experience improvement actions.
Audit and Quality Support
Audit and quality support for checking defined reference criteria, supporting certification processes, and maintaining consistent service quality.
Benchmarking Services
Benchmarking services to observe and analyse other companies’ methods, then draw lessons for improvement or assess competitive positioning.
Price and Assortment Surveys
Price and assortment surveys with price comparisons, checks on product availability at points of sale, and assessment of brand positioning in context.
Innovative Project Support
Support for innovative projects, especially in designing spaces and customer experiences and in implementing actions with the client’s teams.
Customer Experience Manual
Customer experience manual developed collaboratively to define practices, standards, and brand preference with client teams.
Management Training
Management training delivered as tailored programmes using participative methods to develop leadership skills and team performance.
Training for Difficult Situations
Training on difficult situations to raise awareness, prevent risks, and prepare staff for sensitive customer interactions.
Sales Training
Sales training covering negotiation, sales techniques, commercial activity, store management, and sales force management.
Trust & reputation

ranQ Trust Score of VITALIS Group SA

Trust Score

No score yet

x

A published score requires a data basis of at least 50% and data from at least two criteria groups other than identity. Missing evidence: Review quality, Review volume, Review recency, Website authority, Media authority

Data basis 50% · As of October 2026

VITALIS Group SA has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
VITALIS Group SA scores 42.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.0.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
VITALIS Group SA scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
VITALIS Group SA has no value in the Visibility area of the ranQ Trust Score because no data is available. The area carries 8% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Website authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%

The data basis is 50%, below the threshold at which ranQ publishes a score. Evidence is missing for: Review quality, Review volume, Review recency, Website authority, Media authority. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Chemin de Roseneck 5
1006 Lausanne

At a glance

Legal form
Corporation
UID
CHE-221.931.974
Founded
2026 · 0 years
Last commercial register change
March 20, 2026
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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