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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersZugCallTec AG
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CallTec AG

Summary

About the company

The core activity of CallTec AG is the provision of services in the field of telephone marketing and customer care. This includes: Outbound telemarketing (e.g. lead generation, telesales/sales, AD control), Inbound telemarketing (e.g. helpdesk/1st level support, on-call/emergency services, order services), Market research and customer care, Conceptualization, implementation and administration of telemarketing projects, Training and deployment of qualified agents for telephone marketing tasks. The company offers these services as Cross Media Communication, i.e. they are carried out in the respective national language and in various communication channels (e.g. telephone, internet).

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Offering

Products & services

Industry:Call Centers
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7
Contact Solutions
Outbound telemarketing as cross-media communication in Switzerland and abroad, in the local language and under the customer’s company name; lead generation, telesales, ad steering, trade fair and event invitations, appointment scheduling, mailing follow-ups, cross-selling/upgrades, address update/enrichment.
Call Center Services
Inbound telemarketing under the customer’s company name with multilingual, trained staff; helpdesk / 1st-level support, standby and emergency services, order services, response handling, customer care, overflow processing, telephone secretarial services, info/hotline, call-me button and audiotex.
Market Research
Telephone-assisted surveys among companies, the public or specific target groups; customer satisfaction surveys, image and awareness studies, usage & attitude studies, mystery calling / mystery shopping, member and employee research, needs and potential analyses.
Address update / Address enrichment
Updating and enriching address databases with additional attributes and relationship structures; professional and cost-effective for direct-marketing activities.
Rent an Agent
Temporary rental of agents and team leaders for telephone reception and telemarketing projects; in addition, recruitment and placement of agents, team and call-center managers for temporary, permanent and management positions.

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Location

Baarerstrasse 25
6300 Zug

At a glance

Legal form
Corporation
UID
CHE-109.058.242
Founded
2000 · 26 years
Last commercial register change
October 5, 2015
Employees
21 to 50

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