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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesManagement ConsultingUsterCustomer Connection GmbH
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Customer Connection GmbH

Summary

About the company

The core activity of Customer Connection is consulting and developing solutions for companies in the areas of customer loyalty, employee development and service excellence. This includes leadership development, training, coaching, leadership training, quality management and learning & development excellence. The company supports customers in implementing measures that are intended to improve customer relationships and the company's overall performance.

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Products & services

Industry:Management Consulting
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Leadership Development
Sparring partner for executives in the customer service center: sharpen roles, strengthen leadership skills, analyse success factors, develop training approaches, accompany implementation and measure progress.
Service Excellence Training
Trainings for customer service employees: strengthen customer service competencies, improve relationships, promote precise and empathetic communication, and develop needs-based learning journeys.
Learning & Development Excellence
Support for Learning & Development teams in developing effective learning journeys, flipped classroom concepts, e-learning integration and learning-effective training designs.
Coaching and leadership training
Coaching and leadership training for hierarchical levels within the company: align leadership actions, promote leadership alignment, support consistent decision-making and a uniform customer experience.
Quality management
Set-up and further development of quality management in service: define the service culture, develop guidelines, plan measures, and define, measure and control quality.

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Location

Brunnenwiesenstrasse 1a
8610 Uster
Opening hours
Mon
08:00 - 18:00
Tue
08:00 - 18:00
Wed
08:00 - 18:00
Thu
08:00 - 18:00
Fri
08:00 - 18:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-114.619.873
Founded
2008 · 18 years
Last commercial register change
February 5, 2020
Employees
1 to 10

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