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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesZweidlenCustomer Interaction Solutions AG
Customer Interaction Solutions AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

The core activity of Customer Interaction Solutions AG is the consulting, integration, implementation and lifecycle management of contact center and voice solutions, including surrounding IT systems. The company also offers services such as project management, system management, engineering and cloud services to support companies in optimizing their customer interactions.

AI-generated
Offering

Products & services

Industry:IT Consulting & Services
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3.9/5

Customer Interaction Solutions AG

IT Infrastructure & Cloud
✓ Offered5
Consulting
Strategies and concepts, system design, system audits, quality assurance as well as coaching and training for contact centre and voice solutions.
Project management
Partial and overall project management, project invoicing, cost and quality control as well as GU functions for contact centre and IT projects.
System management
High availability, tuning, backup and recovery as well as migrations for contact centre systems and surrounding IT systems.
Engineering
Development of web applications, contact centre configuration, routing and customisation for customer service and communication solutions.
Cloud Services
Consulting, engineering and support for contact centres from the cloud, including planning, setup, operation and system monitoring.
Trust & reputation

ranQ Trust Score of Customer Interaction Solutions AG: 3.9 out of 5.0

Trust Score3.9/ 5.0

High

x

Data basis 96% · As of October 2026

Customer Interaction Solutions AG scores 49.8 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.68.224%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.17.610%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.35.08%
Customer Interaction Solutions AG scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Customer Interaction Solutions AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Customer Interaction Solutions AG scores 11.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.11.44%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Customer Interaction Solutions AG reaches a ranQ Trust Score of 3.9 out of 5.0 — rated «High». The rating draws, among other things, on 5.0 out of 5 stars from 1 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
5
of 5

Aggregated from 1 reviews across all connected sources

Sources
GGoogle51
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Knowledge

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Location

Spinnerei Lettenstrasse 2
8192 Zweidlen
Opening hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-115.002.534
Founded
2009 · 17 years
Last commercial register change
July 30, 2026
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.100.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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