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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesLucerneIP Dynamics Swiss AG
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IP Dynamics Swiss AG

Summary

About the company

The core activity of IP Dynamics Swiss AG is the development and provision of software solutions for optimizing customer service and business processes in companies. In particular, the company offers solutions for workload management, integration of communication channels such as telephony, video and chat, as well as process automation through the use of artificial intelligence and chatbots. The goal is to increase the efficiency and productivity of companies while improving customer satisfaction.

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Offering

Products & services

Industry:IT Consulting & ServicesTelecommunications
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Workload management
Skill-based routing of tasks, monitoring and reporting, voice portal and chatbot, video consultation platform, and integration with existing infrastructure and Microsoft Teams.
Contact center and telephony solutions
IT-supported contact center installations, softphone solutions, VoIP modernization, Skype-for-Business integration, and migration to SIP trunking for business communication.
Microsoft Teams integration as a service center
Native integration of telephony, video, and chat into Microsoft Teams for use as a service center.
Cloud and hosting solutions
Operation of Dynamic Workload in the cloud or in German data centres, focusing on secure and GDPR-compliant delivery.
Reference and project implementation for communication solutions
Project support for the modernization of telecom infrastructures, migration from PBX to IP telephony, and implementation of contact center and routing scenarios.

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Location

Werftestrasse 3
6005 Lucerne
Opening hours
Mon
08:00 - 18:00
Tue
08:00 - 18:00
Wed
08:00 - 18:00
Thu
08:00 - 18:00
Fri
08:00 - 18:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-487.777.015
Founded
2024 · 2 years
Last commercial register change
May 6, 2024
Employees
11 to 20

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