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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,629 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesEffretikonLeafworks GmbH
Leafworks GmbH Logo
Verified· 2 sourcesTrust Score
Summary

About the company

The company's core activity is consulting and implementing customer service solutions, particularly with the Zendesk software tool, as well as digital transformation and process optimization for businesses. The company offers specific services such as Zendesk consulting, custom app development, API integration, CRM integration, and business intelligence solutions to support customers in improving their customer experience and the efficiency of their customer service processes.

AI-generated
Offering

Products & services

Industry:IT Consulting & Services
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4.1/5

Leafworks GmbH

✓ Offered12
Customer Service Strategy
Customer Service Strategy for analysis, positioning, goals, roadmap, change, proactive customer retention and technology selection; from the current state to long-term support.
Customer Service Consulting
Customer Service Consulting for analysis, tool selection, process optimization, automation, training and ongoing support; focus on efficient, scalable service with measurable improvements.
Customer Service Clarity Workshop
Customer Service Clarity Workshop to assess strategy, operational processes and technology; includes pre-analysis, an on-site workshop day and a prioritised roadmap.
Zendesk Consulting & Account Review
Zendesk Consulting & Account Review for analysis, optimization and implementation; including setup checks, quick wins, workflows, channels, integrations and agent training.
Customer Service Software
Customer Service Software for selection, implementation, automation and operation; focused on omnichannel support, self-service, help center, integrations and scalability.
Zendesk AI
Zendesk AI for automated answers, ticket classification, prioritisation, Copilot support, AI Agents, self-service and internal service processes.
Cloud Development & Strategy
Cloud Development & Strategy for cloud migration, hybrid architectures, selecting suitable cloud solutions, resource management and accompanying training.
CRM Consulting
CRM Consulting for requirements analysis, system selection, implementation, integration and ongoing optimization; vendor-neutral for sales, marketing and service.
Create a customer portal
Create a customer portal for self-service, digital process handling, document management, status tracking and integration with CRM, ERP and helpdesk systems.
Zendesk Guide
Zendesk Guide for a knowledge base, self-service portal and forms to relieve support and make answers easier to find.
Zendesk Automations
Zendesk Automations for ticket distribution, prioritisation, routine replies and more efficient workflows in customer service.
Zendesk Integrations
Zendesk Integrations for CRM, ERP, telephony, shop and other system connections via APIs, middleware and custom interfaces.
Trust & reputation

ranQ Trust Score of Leafworks GmbH: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 54% · As of October 2026

Without public customer reviews the score stays capped.

Leafworks GmbH has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Leafworks GmbH scores 68.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.58.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Leafworks GmbH scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Leafworks GmbH scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Leafworks GmbH reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Knowledge

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Location

Brüttenerstrasse 37
8307 Effretikon

At a glance

Legal form
Limited Liability Company
UID
CHE-133.596.178
Founded
2022 · 4 years
Last commercial register change
August 22, 2025
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
88.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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