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DirectoryIT & CommunicationSoftware DevelopmentChamtelecomsoftware.com gmbh
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telecomsoftware.com gmbh

Summary

About the company

telecomsoftware.com gmbh develops and supplies the samwin software suite for telephony exchanges and contact center operations, including samwin 11 and realtime AI capabilities. The company provides vendor‑neutral communication solutions and related services such as installation, customization, training, consulting and support.

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Offering

Products & services

Industry:Software Development
✓ Offered6
Contact Center Solution (samwin)
Contact center software for routing, CRM/ERP integration, email and chat integration, Microsoft Teams connectivity, reporting, and on-prem, cloud and hybrid operation.
samwin AI Agent
Realtime AI agent for routing and contact center with OpenAI Realtime technology, natural conversation processing, direct replies, forwarding and email dispatch.
Training and Certification
Training sessions and certifications for samwin, for onboarding, deepening expertise and securing productive use.
Installation Services
Installation services for samwin, for commissioning and technical implementation at the customer's site.
Software Development and Customization
Software development and customization for samwin to implement specific requirements and customer-specific integrations.
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Location

Klostermatt 4
6330 Cham

At a glance

Legal form
Limited Liability Company
UID
CHE-115.879.885
Founded
2010 · 16 years
Last commercial register change
February 22, 2024
Employees
1 to 10

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