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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersUsterDirect Communication AG
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Direct Communication AG

Summary

About the company

The core activity of Direct Communication AG is the provision of services in the field of customer communication and sales, particularly: * Outbound services: sales promotion, appointment scheduling, customer reactivation, donation and fundraising campaigns, market research and needs assessment * Inbound services: live chat support, customer care, first-level support, complaint management, hotlines and order taking, telephone center outsourcing * Lead management and database enhancement The company supports its customers in acquiring new customers and increasing sales through proactive and reactive communication measures.

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Products & services

Industry:Call Centers
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Outbound sales promotion
Outbound telemarketing for follow-up of mailings, appointment setting, sales with contract conclusion, customer win-back, donations and fundraising, market research as well as lead management.
Inbound customer communication
Inbound call centre for live chat support, customer care and first-level support, complaints management, hotlines and order taking, as well as an outsourced telephone switchboard.
Sales promotion and telephone marketing
Outgoing and incoming activities to acquire clients, increase turnover, ensure follow-up of mailing lists, set appointments and handle enquiries.
Inbound customer communication
Live chat assistance, customer service and first-level support, complaints management, hotlines and order acceptance, external telephone switchboard.

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Location

Neugrütstrasse 2
8610 Uster

At a glance

Legal form
Corporation
UID
CHE-110.478.740
Founded
2004 · 22 years
Last commercial register change
February 18, 2025
Employees
21 to 50

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