Call Centers

Belcall AG 

Schlieren · Since 2023

The core activity of belcall is the provision of telemarketing services for new customer acquisition and sales increase for customers in Switzerland. The company offers telephone sales and outbound call center services to win customers and achieve sales success.

Benlink AG 

Uzwil · Since 2018

Benlink AG operates a platform that matches OEMs with qualified local technicians to deliver on-site industrial services such as installation, maintenance and repairs. The platform enables service ordering, quote requests and job tracking, and technicians are onboarded and trained to meet OEM equipment requirements.

Besotech GmbH 

Cham · Since 2022

The core activity of Besotech includes providing marketing and software solutions as well as services in the areas of customer care and process optimization. Specifically, Besotech offers inbound and outbound services, outsourcing solutions, software solutions, and recruiting services to support companies in increasing customer satisfaction, efficiency, and growth.

Bevilacqua gifapoint office & trade 

Knonau · Since 2010

The core activity of gifapoint office & trade is to provide office and telephone services, including telephone marketing, translations and administrative services, to support companies in customer care and communication.

Blue Call AG 

Aarau · Since 2003

The core activity of Blue Call is the development and provision of communication solutions and technologies for contact centers, telecommunications and ICT. This includes in particular the development of software applications for communication, such as IVR systems, voice portals, WebRTC solutions, call recording systems and conference servers. In addition, the company also offers services such as consulting, project planning and maintenance for its customers.

CallTec AG 

Zug · Since 2000

The core activity of CallTec AG is the provision of services in the field of telephone marketing and customer care. This includes: Outbound telemarketing (e.g. lead generation, telesales/sales, AD control), Inbound telemarketing (e.g. helpdesk/1st level support, on-call/emergency services, order services), Market research and customer care, Conceptualization, implementation and administration of telemarketing projects, Training and deployment of qualified agents for telephone marketing tasks. The company offers these services as Cross Media Communication, i.e. they are carried out in the respective national language and in various communication channels (e.g. telephone, internet).

cd tel telefonauftragsdienst, christine dörig 

Bergdietikon · Since 2002

The core activity of the company is the telephone order service, where the company answers phones for its customers and provides their clients with satisfactory information. The company thus offers a service that acts as a link between customers and callers, thereby giving customers more free time.

City Telefon- und Bürodienst GmbH 

Chur · Since 1993

The core activity of City Telefon- und Bürodienst GmbH is the provision of telephone order and secretarial services, in particular the acceptance and processing of telephone calls for customers who desire personal and professional customer care, but are not always personally available.

Dinet GmbH 

Sarnen · Since 2004

The core activity of Dinet GmbH is telemarketing in the business-to-business environment, particularly in the IT sector, with a focus on new customer acquisition, sales support and target group-specific telemarketing.

Direct Communication AG 

Uster · Since 2004

The core activity of Direct Communication AG is the provision of services in the field of customer communication and sales, particularly: * Outbound services: sales promotion, appointment scheduling, customer reactivation, donation and fundraising campaigns, market research and needs assessment * Inbound services: live chat support, customer care, first-level support, complaint management, hotlines and order taking, telephone center outsourcing * Lead management and database enhancement The company supports its customers in acquiring new customers and increasing sales through proactive and reactive communication measures.

Divendo GmbH 

Basel · Since 2010

Divendo is a telemarketing and customer service agency specializing in the conception and implementation of inbound and outbound campaigns, customer service and retention campaigns. They offer services such as call center management, customer service, sales support and marketing campaigns, focusing on the needs of their customers and providing individualized solutions.

Hookipa GmbH 

Pfäffikon Sz · Since 2010

The core activity of Hookipa AG is private equity financing, start-up coaching and provision of contacts and personnel for companies, in particular start-ups.

icare sales&services Dialogmarketing AG 

St. Gallen · Since 2000

The core activity of icare sales & services Dialogmarketing AG is the provision of services in the area of customer contact and dialogue marketing. Specifically, this includes: Inbound call center services: customer care throughout the entire lifecycle, including service, complaints, and orders. Outbound call center services: sales, customer acquisition, customer loyalty, and reactivation. Backoffice services: support for administrative tasks and processes. Social media and online contact services: customer care via social media and online channels. Training and education: offering training and education for employees and customers. The company positions itself as a communication service provider that puts people at the center and offers individual solutions for customers.

Institut für Rechtsberatung GmbH 

Wollerau · Since 2008

The Institute for Legal Advice GmbH offers telephone legal advice and online legal information via e-mail and the internet. The core activity of the company is to provide competent and rapid legal advice to those seeking legal assistance over the phone and to support them in enforcing their rights.

Just Call GmbH 

Kloten · Since 2007

The core activity of the company "Just Call GmbH" is the provision of telephone and secretarial services for other companies. This includes the acceptance and forwarding of telephone calls, the receipt of customer inquiries and the forwarding of this information to the respective companies. The company also offers administrative support and secretarial services to support companies in managing their day-to-day business.

LAGO SERVIZI Sagl 

Riva San Vitale · Since 2017

LAGO SERVIZI Sagl provides pre-sales and post-sales services for businesses in the ecological sector, aiming to improve operational efficiency and business opportunities. Its services include marketing and commercial management, back-office and logistics services, customer service support and assistance with debt recovery.

MAK Telemarketing GmbH 

Birsfelden · Since 2024

The company MAK Telemarketing offers telemarketing services, particularly in the B2B sector, to support customers in achieving their sales goals and disseminating their brand message. The core activities include: telephone communication with customers and potential customers, consulting and support in disseminating brand messages, explanation and sale of complex products and services, targeted work on achieving sales goals, and brand management in sales. The company focuses on providing high-quality telemarketing services to support customers in achieving their business objectives.

Medi24 AG 

Liebefeld · Since 2001

The core activity of Medi24 is the development and sale of telemedical services, including telephone and online-based medical consultations, doctor consultations and the issuance of electronic prescriptions.

Mindpearl AG 

Forch · Since 2001

The company offers a comprehensive range of outsourcing services for customer service, particularly for the aviation and tourism industries. The core activities include: Multilingual customer service solutions (inbound and outbound), customer relationship management, loyalty program management, email support, social media management, lost and found service, disruption management, and back-office support. The company utilizes both human and artificial intelligence (AI) to provide efficient and personalized customer service.

MIT AG 

Bern · Since 2009

MIT AG provides cross-media dialog marketing services for the telecommunications and online markets. Its offerings include direct marketing and sales, customer service and eCommerce/eBusiness, process management and software solutions for call centers and telemarketing, as well as promotion campaigns and online contests.