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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,765 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersBaselDivendo GmbH
Divendo GmbH Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Divendo is a telemarketing and customer service agency specializing in the conception and implementation of inbound and outbound campaigns, customer service and retention campaigns. They offer services such as call center management, customer service, sales support and marketing campaigns, focusing on the needs of their customers and providing individualized solutions.

AI-generated
Offering

Products & services

Industry:Call Centers
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4.1/5

Divendo GmbH

✓ Offered7
Inbound
Customer service for incoming calls, hotlines, specific information requests and general enquiries; flexible to deploy, scalable by volume, also as customer service-to-go for short-term relief.
Outbound
Telephone sales promotion, address enhancement, appointment setting in the B2B sector and tailored outbound campaigns for defined target groups.
Re-tention
Reactivation of profitable customers and prevention of customer churn through targeted analyses and win-back campaigns.
Customer Service-to-go
Short-term coverage of peaks in customer service, providing quick relief to your own team without additional recruitment or training.
Customer Service stand-by
Provision of customer service capacity for fluctuating volumes, with later re-scaling and preservation of know-how and processes.
AVA (Artificial Voice Assistant)
Voicebot for call centers and customer service that receives and answers repetitive enquiries, logs conversations and, if desired, forwards them to people.
Health & Social Care
Short-term support in case management, contact tracing, initial medical assessment, administrative tasks and digital communication solutions for public institutions and healthcare companies.
Trust & reputation

ranQ Trust Score of Divendo GmbH: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 58% · As of October 2026

Without public customer reviews the score stays capped.

Divendo GmbH has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Divendo GmbH scores 89.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.82.07%
Divendo GmbH scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Divendo GmbH scores 13.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.20.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.6.74%
Qualifications+0.00

Divendo GmbH reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 58%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Press

Media

June 10, 2023Media
«Wir arbeiten immer mehr mit künstlicher Intelligenz»
primenews.ch

Knowledge

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Location

Aeschenplatz 6
4052 Basel

At a glance

Legal form
Limited Liability Company
UID
CHE-115.445.400
Founded
2010 · 16 years
Last commercial register change
January 16, 2025
Employees
21 to 50
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
88.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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