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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint742,806 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersDübendorfDialogWorld AG
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Verified· 3 sources

DialogWorld AG

Summary

About the company

DialogWorld AG provides customer experience and contact centre services, including business process outsourcing (BPO), multichannel customer service (phone, email, chat, bot, WhatsApp), overflow management and 24/7 hotlines. Its offerings also include smart selling (lead generation, direct sales, upselling/cross-selling), system rental, body leasing, trainings, realtime reporting and NPS/benchmarking.

AI-generated
Offering

Products & services

Industry:Call Centers
✓ Offered3
Customer Service
Customer service as a BPO with overflow, outsourcing and body leasing along the customer journey; order hotline, after-sales service and returns processing across all channels.
SmartSelling
SmartSelling for new customer acquisition, sales and appointment setting; data-driven sales processes with trained employees, clear messaging and structured workflows.
AI & Technology
AI & technology for digitisation, automation, bots and transcription; introduction and use of modern technologies in customer service and sales.
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Reviews

Aggregated rating

Aggregated rating
5
of 5

Aggregated from 1 reviews across all connected sources

Sources
GGoogle51
★TrustpilotSoon
PProvenExpertSoon

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Location

Hochbordstrasse 1
8600 Dübendorf
Opening hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

At a glance

Legal form
Branch
UID
CHE-170.705.626
Founded
2020 · 6 years
Last commercial register change
August 12, 2020
Employees
51 to 100

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